Warranty Terms and Conditions
Every product typically undergoes a thorough quality check before transferring to the desired/agreed courier. If the specific item has been discovered with considerable damages upon receipt, please inform us immediately so a rapid course of appropriate action shall be conducted. Coverage of 1 year of warranty shall be applied on photo booths and 30 days warranty/replacement is generously offered for the other parts upon receipt of items (depending on damage and cause). In this efficient manner, please inspect the item upon receipt and report once damage or discrepancy has been found.
All warranty returns are automatically undertaken as a product defect, However, customers are responsible for shipping it back to 16030 Kaplan Ave, City of Industry, CA 91744 USA. Once we receive your item, we will carefully inspect it and notify you that we have received your return item. If your return is deemed because of a manufacturer's defect, we will send a replacement and issue a refund for the return shipping. However, if your return is due to comparative negligence, you will be billed a reasonable fee to repair the item plus shipping cost.
Turn around time
We will do our best to ship the replacement or substitution item within 1-2 days upon receipt of the defective item.
What does the Limited Warranty?
This Limited Warranty covers any defects in the item/s or craftsmanship under normal use during the Warranty Period bought by the customer.
During the warranty period, the repairing or replacing of the items(s), are at no charges, the item/s or parts of the item that proves defective because of improper material or craftsmanship, under normal use and maintenance.
What does the Limited Warranty not cover?
- The conditions, malfunctions or damage not resulting from the defects in material or craftsmanship.
- The damage resulting from inappropriate maintenance.
- The damage resulting from natural disasters.
- The product was stolen.
- The loss of a product.